Quick Replies docs
Help / Quick Replies / Getting started

Getting started

Quick Replies stores the messages you send most often and puts them one shortcut away from the compose window in Gmail and Google Chat.

1. Install the add-on

Open the Quick Replies listing on the Google Workspace Marketplace and choose Install. Grant the permissions Google describes, and the add-on appears in the side panel while you compose.

2. Write your first reply

Start with the answer you type most. Give it a title you will recognise in a list and a shortcut you will remember — short, lowercase, specific.

3. Insert it while composing

Open Quick Replies from the compose window, pick the reply, and it drops into the message body. Edit it in place before sending as you would any other text.

Troubleshooting

The add-on does not appear in Gmail

Reload Gmail in a fresh tab. Add-ons installed while a session is open do not always attach until the page reloads.

My replies are missing on another device

Templates are attached to the Google account, not the browser. Confirm you are signed in to the same account you installed the add-on with.